Privacy Policy

Last Updated: January 2025

1. Information We Collect

To provide you with the best costume shopping experience, we collect:

• Personal Information: Name, email address, shipping address, and phone number when you place an order
• Payment Information: Credit card details (processed securely through our payment partners: Visa, MasterCard, JCB, PayPal)
• Browsing Data: Information about your interactions with our website, including pages viewed and costumes browsed
• Device Information: IP address, browser type, and device characteristics
• Communication Data: Records of your communications with our customer service team

2. How We Use Your Information

We use your data to enhance your costume shopping journey:

• Process your orders for costumes like Catherine Malandrino designs, Pirates Costumes, or Scary Costumes
• Provide customer support and resolve payment issues
• Send order confirmations and shipping updates
• Improve our website and costume collections based on customer preferences
• Send promotional offers about new Renaissance & Medieval outfits or seasonal discounts (only with your consent)
• Prevent fraud and ensure transaction security

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Payment Processors: We share payment details with our secure partners (Visa, MasterCard, JCB, PayPal) to complete transactions
• Shipping Carriers: We provide shipping addresses to delivery services to get your costumes to you
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Service Providers: Trusted partners who help us operate our website and services

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding Asia and select remote areas), your data may be processed outside your home country. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

Your security is our priority, just like our secure payment systems:

• We store data only as long as necessary to fulfill your orders and legal obligations
• We implement industry-standard SSL encryption to protect all transactions
• Payment details are encrypted and processed by secure payment gateways
• Regular security assessments ensure ongoing protection of your information

6. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Marketing Preferences: Opt-out of promotional emails at any time
• Account Management: Delete your account through your account settings

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality and secure checkout
• Analytical Cookies: Help us understand how customers browse our costume collections
• Preference Cookies: Remember your preferences and shopping cart items

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

While we sell costumes for all ages, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. Significant changes will be notified through our website or email. Continued use of our services constitutes acceptance of updated terms.

10. Contact Us

Thank you for trusting Halloween Costumes Store with your costume shopping needs. We’re committed to making your experience both magical and secure!

© 2025 Halloween Costumes Store. All rights reserved. | 70 Round Drive, CAMERON PARK, AU 2285